Easy Returns, Exchange & Cancellation Policy

 

Cancellation, Return & Replacement Policy:

 

1.   Returns and replacements are accepted within 10 days from the delivery of items. Items to be returned or replaced must be in resalable conditions and contain the original packing material, manuals and blank warranty cards. Returned items are subject to inspection. Credit will not be granted for items unsuitable for resale. In case of return of any item the amount will be adjusted in the next order. Any Product that is damaged in transit and is rejected by you without accepting delivery from the courier is eligible for a 100% refund of the sale price of the Product.

2.   Agkem may charge a cancellation or return fee as specified in the cancellation and returns FAQs, to facilitate the return shipping process.

3.   In case of special orders, where Products are procured specifically for you, and in case of large orders (value more than Rs 10,000), Agkem may reject your return request at its own discretion. This is necessary as the manufacturers of the particular Products may not entertain such specific return requests.